Privacy Policy

1. Introduction

SunSports respects your privacy and is committed to protecting the personal information you provide while using the SunSports Tournament Ticketing Platform. This Privacy Policy explains how we collect, use, store, and manage your information when you browse, enquire, register, or make payments for tournaments.

2. Information We Collect

When you use the platform or register for a tournament, we may collect information including your name, mobile number, email address, date of birth, gender, tournament category, partner details, registration details, payment status, payment reference, and other information required for tournament participation.

3. How We Use Your Information

The information collected through the platform is used only for tournament-related activities including processing registrations, verifying payments, communicating tournament information, preparing player lists, creating fixtures and draws, managing tournament operations, handling refunds where applicable, and providing support to participants.

4. Payment Information

Payments may be processed through third-party payment service providers. SunSports does not store sensitive payment information such as card numbers, CVV details, UPI PINs, banking passwords, or other payment authentication credentials.

We may store payment references, transaction IDs, payment status, and related information required to verify tournament registrations.

5. Access to Personal Information

Personal information submitted during tournament registration is accessible only to authorised SunSports administrators and personnel who require the information for tournament operations.

Personal contact details such as mobile numbers, email addresses, payment references, and other sensitive information will not be publicly displayed on tournament pages, fixtures, results, or draws.

6. Tournament Information

Certain participant information such as player name, team or partner name, tournament category, fixtures, match results, rankings, and tournament performance may be displayed publicly when required for conducting and publishing tournament activities.

7. WhatsApp Communication

SunSports may provide tournament-specific WhatsApp group or communication links to successfully registered participants. These links may be used to communicate schedules, announcements, match timings, venue information, updates, and other tournament-related information.

WhatsApp group links are maintained separately for each tournament and are intended only for eligible participants.

8. Data Sharing

SunSports does not sell or rent participant personal information to third parties.

Information may be shared with trusted service providers where necessary for payment processing, hosting, communication, tournament management, technical services, or when required by applicable law.

9. Data Storage and Security

SunSports takes reasonable technical and administrative measures to protect participant information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no online platform or electronic storage system can guarantee complete security, and users provide information through the platform with an understanding of the inherent risks associated with online services.

10. Data Retention

Tournament registration, payment reference, participant, and operational information may be retained for as long as reasonably necessary for tournament administration, record keeping, accounting, dispute resolution, security, and legal or regulatory requirements.

11. Accuracy of Information

Participants are responsible for providing accurate and complete information while registering for tournaments. SunSports will not be responsible for issues arising from incorrect information submitted by the participant.

12. Changes to This Privacy Policy

SunSports may update this Privacy Policy from time to time to reflect changes in platform functionality, tournament operations, legal requirements, or business practices. Updated policies will be published on the platform.

13. Acceptance of Privacy Policy

By using the SunSports Tournament Ticketing Platform or registering for a tournament, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described above.